I don't really like doing this, but these people had compelled me to do so.
A few days back, I made a BIG mistake (for the second time) of ordering 3 phone covers (2 for my phone and 1 for my mom's) through @watchover11/@watchover1.
The day I received the package, there were two defected covers for my phone which didn't fit and and all 3 were poorly printed.
Immediately, I contacted the person in charge and informed her about the matter. I also sent photos of one cover and told her that the second cover didn't fit either. (Obviously I wasn't lying, why would I?) She "suggested" to try fitting my phone into the cover properly (yep, like I'm totally new to the concept of phone covers). I requested her to text me her address so that I could return the useless covers back, and I did within 2 days. At first she denied receiving the package, but after sending her screenshots from the courier's tracking page, she said she got it.
And then she accused me of lying that I never told her that both covers weren't fitting - well, I had screenshots of that too!
I'm totally appalled with the way they handled the problem. First, she claimed that I had been "lying" and "making up stories" all along.. And second, she asked me to contact her "partner" who NEVER answered to my calls nor messages - actually they both went incognito, and eventually cut my calls (one of the fools actually hung up on me during a conversation!!). Such "professional" people. *slow claps*
Whoever is reading this, I request you to refrain yourself from ordering from such rude, ignorant and immature people! I might have recommended these guys to some of you, sorry for that peeps!
Here are their contact numbers - 8097570582 (the dormant & mute partner) & 8291143143 (the rude partner). They're also known as @watchover1 and Classy Prints (look at the irony). Watch out guys!
#watchover11 #watchover1 #watchover #mumbai #india #unprofessionalpeople #whatashame #unsatisfiedcustomer #disappointed