I HATE DOING THIS BUT...... I'm so sick of companies who make poor quality products... Or lack the ability to implement QC. After spending nearly 400$ on this @davincivaporizer IQ, one of the most expensive dry herb vapes on the market, here's what Im dealing with:
1) The hinged lid does not secure to device, it opens if you turn the vape upside down and the inner parts fall out, as a result.
2) The extended mouth piece offers the ability to attach a glass adapter to use a glass water bubbler mouth piece, which is extremely wobbly once attached; offers nothing to secure it. The fitting does not secure the glass attachment. If I passed the vape to someone, 90% chance it will fall off; causing the super unsecure hinged lid to once again open too.
3)The bottom hinged lid, is what you must open to load the vape. This hinged lid isn't aligned correctly and is not flush with vape.
4) The "innovative" use of ceramic and glass interior offers no difference in flavor from a #Pax vaporizer as they claim it does. It does nothing different
5) Their customer service dept sends an email status as "shipped" when they receive an online order, but that is not the case. My order status was updated as "shipped" and 5 minutes after I received that, I receive another email stating my requested color was out of stock. Which made me confused, since I just got an email saying "your order status has updated to shipped" my order didn't ship until 3 days after receiving said emai stating my order was shipped. I paid for express shipping and of course, it came a day late.
6) Lastly, the use of Leonardo Davinci's name and comparisons in quality; related to this vape....Is a poor representation of a historic figure, to say the least. See last picture.
The summary here is, either my device is DEFECTIVE, or this is just another piece of shit product.
And yes, the glass broke.
They have nice boxes though..
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