I've been struggling long and hard with getting my hair the way I wanted it. Less then a week ago I got it done and I showed them a picture. I asked for an icey blonde with a smudge root and it came out dark and orange. Not at all what I was looking for. I showed a new hair colorist the same picture and after several hours of color correction, she nailed it! Thank you @balayage_by_najlv !