Yesterday the 22 of June 2017 myself and my husband went to Canal Walk straight after work. I was in my nursing uniform because I had to go back to work, but I had to get a few things as yesterday was my only time too get them before Eid because of my tight time schedule. We ofcause wanted to buy food because we haven't eaten all day due to fasting. We decided to go to @nandosusa you can see there is no ordering line nor is it busy! In the first image I uploaded. I initially took that image because I saw cockroaches crawling on the brown wooden table, and when I asked the staff of Nando's does those cockroaches come from the kitchen? I got a response of " I don't know". I tried taken an image but ofcause you're not able to see the cockroaches in the slots of the wood because they are brown as well.
THAT WAS NOT EVEN THE ISSUE I HAD. I was extremely upset because I was standing there for 20 minutes waiting for my food, and people came after me and got their order before my husband and I. I eventually told my husband to ask them were our order was and they took out the food bag from underneath the counter. I got extremely upset because I am pressed for time and asked to speak to the manager!! The guy that served us said NO! I eventually got really upset because of waiting for 20 minutes and he says No I can't speak to her.
Eventually when I spoke to the manager she made all excuses maybe I never heard my number been called out. I told her I was standing there the hole time waiting and no they did not call it out.
I am extremely disappointed with the service I got at Canal Walks Nando's and would never ever support them again, not to mention how disappointing the food looked, the burger looked tasteless like it was not grilled properly and got thrown with a little source that was so runny.
The two bottom burgers are the displaying of their foods they suppose to serve, and the top burger is what I received.
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