Whenever one thinks of luxury stores, you envision personalised and exceptional service. I've had fantastic and the odd downright poor service. What I've been noticing over the years was the kind of abuse these sales associates have to deal with both local and foreign customers on a daily basis.
I've seen tantrums by grown men because they couldn't jump the queue, belittling the staff when they couldn't get what they want and treating the staff like their personal slaves. Oh, let's not forget the common "do you know who I am?" (This is when I 🙄) I can't imagine working in retail these days even at the luxury end. I'd love to hear your experience.