I would like to extend a HUGE thank you to everyone who has ever left me some 5-star feedback on Etsy. My feedback rating is what assures someone looking at my shop that I'm a reputable seller, which is doubly important for the people who don't follow me on any social media and stumble upon my work organically on the internet. Without those of you who have left me feedback over the years, I wouldn't be able to do this kind of work! Thank you all so much! And now with the "add a photo" feature, I get to sneak peeks of my pieces in their brand new habitats, which is a total treat for me.
If you have purchased something of mine recently, do you mind going to leave me some feedback? It only takes a second and it means the absolute world for my work.
Also, just a quick reminder, please don't ever use Instagram DMs to contact me, I won't accept/answer. Not only are DMs completely unreliable (threads disappearing, people "unsending" previous messages), but also how am I supposed to know which order is yours?! If you contact me on Etsy, it will show me what purchase you're referring to, or if you checked out as a guest you can use email and I can search for you via that information. But since you can change your username on Instagram, and it may have nothing to do with your username on Etsy or your email, I'm going to have to do some guesswork and that puts me in an uncomfortable position. Imagine I make a mistake matching usernames and reveal personal information about you, such as your home shipping address, to a total stranger while trying to verify that I sent the piece to the right place, for instance?! That would be completely unacceptable. You'd be surprised how many people DM me with, exact quote, "where is my order." Haha!
So, I've banned DMs all together. It's just not professional for me to conduct business through a social media app. Please email, or Etsy message, and I'll get back to you ASAP :) even if it's just a quick question or wanting to share something with me, I'm happy to chat! Thank you for understanding.