We're seeking Candidates with GENESYS Customer Engagement Platform experience! Our Umhlanga-based client, one of the world’s leading communication companies, is looking for GENESYS Engineers for a 6-month contract role.
Position Duties include; - Providing support to customers through Genesys platform
- Assuring customers are left "delighted" with the service experience - Ensure effective Ticket logging / allocations - Support international clients outside business hours
- Provide efficient customer service to clients
Position Requirements: - Grade 12
- Criminal Clear
- 1 to 2 Years GENESYS Experience
- CCNA / CCNP Certifications would be advantageous - Must be available to start Immediately
If you meet the above requirements, have the relevant GENESYS experience, please email a detailed CV, as well as Certificates of Certifications to RonelP@quest.co.za for consideration!
N.B. Use EMAIL REFERENCE "Genesys Engineer" in the subject line.
If you do not hear from us by 11 August 2017, please consider your application unsuccessful. #jobs #kznjobs #durbanjobs #southafricajobs #durban #kzn #southafrica #CCNA #ITIL #CCNP #CISCO #GENESYS