Holy shit. I just had a customer come in talking to me about his reference number [insert godly long number] and I had no flying idea what the hell he was talking about. 😕😕
When I asked him kindly what watch he was talking about specifically- he proceeds to say rudely "Patek Philippe [insert model name], I'm surprised you don't know what model I'm talking about considering that fact that you're the watchmaker" - I'm not even going to lie, he says this in an extremely smug way. Something about his face when he said it made me cringe.
I responded by saying "you're right, I'm a watchmaker- I fix watches, I don't spend my time memorizing all these reference numbers unfortunately. How do you like the 324S QR?"
He fumbles a little bit and blurts out "How do I like the what?!"
to which I reply "324 S QR. It's the caliber in your Patek Philippe. I'm surprised you don't know what's in your watch considering the fact that you own and wear it all the time"
There's nothing wrong with reference numbers and knowing it by heart. What I find a little agitating is when people start feeling high horsey and throwing it around as if it's something everyone should know.
I'm sorry- I really don't care about the reference number. Talk to me about the model name. Don't try to be the brand ambassador please.