When A Customer Orders a board With a Specific tint or opaque. I ask them the exact color Swatch So, I can Try to Match. I’m Ok With Color matching but, Sometimes It’s not exact. I inform Them and Send Pics, or They Stop By to look at it. 99% of The Time They Are Ok With it. But, I do Get That 1% of A customer that wants That Exact color. I want the Person happy For What they Are paying For. Because, surfboards Are not Cheap. I usually Ask Them to Join in The Color Process, and He/She can witness and choose The Color. Also The Color will Change Do To additives. Once you Inform and or Witness for Themselves The “going’s on” in A Surfshop, They Understand. Keep It Professional and U may hAve A happy Customer.