Singapore's Outstanding Enterprise 2017/2018 [TRAVELATTE PTE LTD]
Article Dated: 21 August 2017 "The public face of the travel industry is often that of tour groups and leisure packages. For many of us, cheap getaways or guided trips are what first comes to mind when it comes to travel agencies. Travelatte Pte Ltd, a local travel agency incorporated in 2016, upends that expectation entirely. While they do have services for leisure travel, the bulk of their focus is spent on meeting corporate travel demands.
All this effort ties in with what distinguishes Travelatte from the fierce competition in the corporate travel industry – their quality of service. They market themselves as solution providers, problem solvers, dedicated to the client’s needs. That is the key difference between leisure and corporate travel, says Mr Lim, one of the directors of Travelatte. The leisure industry focuses mostly on price rather than service, whereas corporate clients tend to place a greater importance in how an agency tailors the service to their needs. Thus their priority is to keep clients happy and tackle problems swiftly......." Read More: http://sra.sg/?p=9948