Suzanne Kondratenko, 27, was a poised English literature major with a signature look and an inspirational confidence that belied her years.
She wore bright red lipstick which showcased her stunning smile, and was never without a jaunty scarf tied around her neck. During her time studying at Saint Mary's College in Indiana, where the majority of students spent their days in sweatpants, Suzanne was distinctive and stood out. She had style, and smarts, too.
Suzanne's best friend in college, Jennifer Pett, has fond memories of the special moments they shared together. Every evening after classes, Suzanne and Jennifer would sit down and spend hours talking, dreaming and laughing together.
After graduating from Saint Mary's, Suzanne moved to Chicago, Illinois, and got a job with Keane Consulting Group as a management consultant. She was based out of Chicago but began flying to New York City often for her job in April 2001.
"Her co-workers called her a spitfire. She was always full of life and everyone loved her," remembered Eric Kondratenko, Suzanne's father.
Suzanne was the third of eight daughters born over the course of 23 years. She had a sweet spot for her youngest sister, Paige, who has down syndrome.
"Paige was one of Suzanne's greatest joys," said one of Suzanne's older sisters, Aimée.
"She learned how to walk, right before Suzanne was killed," Aimée said. "That was just one of Suzanne's most exciting moments. When she learned from our parents that Paige had done certain things, she would dash around the office and tell her friends."
On September 11th, 2001, Suzanne was attending a meeting with six Aon Corporation insurance executives on the 92nd floor of the World Trade Center's South Tower.
When the North Tower was hit by Flight 11 at 8:46 a.m., no one in the meeting felt or heard anything in the windowless interior conference room until screaming outside interrupted their conversation. The group emerged to find scores of panicked people running towards the stairwells.
From the moment she realized something was wrong, Suzanne had little time to escape. She died when Flight 175 slammed into the tower as she desperately descended down the stairs.