Poor #Communication is a major issue for many small businesses... within the company and between the company & customers.
“Like anything in business, poor communication has a trickle-down effect. Your startup’s communication problems will no doubt begin to affect your customers just as much as it affects your employees. If communication miscues are causing low morale, your employees will give poor customer service, leading to lower customer engagement and alienation.
The good thing is, if you catch it early, fixing poor communication can be easy: Tackle it right from the start, and it’ll help your business succeed for as long as you’ll sustain it.” @huffpost