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Understanding the local negotiation style is key to getting the business outcome you want⠀
If you’ve ever tried to buy a carpet in a Turkish bazaar, you’ll know the ritual. The seller mentions a ridiculous price. You (if you are bold enough) make a ludicrously low offer. The seller expresses outrage. You haggle for a while. If your nerve is strong, you walk away. If the seller still has some leeway in their selling price, they’ll chase after you, with a better ‘final price’. You leave with a new carpet.⠀

This is one of the most extreme forms of negotiation. But understanding the local culture and bargaining style will help you get the best price for your carpet. The same applies to any cross-cultural business transaction. Of course, every individual is different, but cultures around the world certainly display an element of consistency in their negotiating style.⠀

Our latest blog features advice on negotiating in the US, China, Canada, Australia, UAE and Zambia.⠀

Click the link in our bio to read the full article.⠀


#leadership #diversity #travel #welltravelled #diversitymatters #diversityandinclusion #culturalappropriation #crossculturaltraining #culturalawareness #culturalunderstanding #expat #countrynavigator #crossculturaltrainingtool #globalisation #businessetiquette #culturalsensitivity #expatlife #expatfamily #expatexperience

Understanding the local negotiation style is key to getting the business outcome you want⠀
If you’ve ever tried to buy a carpet in a Turkish bazaar, you’ll know the ritual. The seller mentions a ridiculous price. You (if you are bold enough) make a ludicrously low offer. The seller expresses outrage. You haggle for a while. If your nerve is strong, you walk away. If the seller still has some leeway in their selling price, they’ll chase after you, with a better ‘final price’. You leave with a new carpet.⠀

This is one of the most extreme forms of negotiation. But understanding the local culture and bargaining style will help you get the best price for your carpet. The same applies to any cross-cultural business transaction. Of course, every individual is different, but cultures around the world certainly display an element of consistency in their negotiating style.⠀

Our latest blog features advice on negotiating in the US, China, Canada, Australia, UAE and Zambia.⠀

Click the link in our bio to read the full article.⠀


#leadership #diversity #travel #welltravelled #diversitymatters #diversityandinclusion #culturalappropriation #crossculturaltraining #culturalawareness #culturalunderstanding #expat #countrynavigator #crossculturaltrainingtool #globalisation #businessetiquette #culturalsensitivity #expatlife #expatfamily #expatexperience

Our cultural top tip of the day...⠀

Beware of criticism. Saudis are resistant to change and reform is slow. Visitors in Saudi Arabia are here to work, not assimilate. Whatever your feelings, try to stay out of politics and religion and do not criticize the Kingdom.⠀


#leadership #diversity #travel #welltravelled #diversitymatters #diversityandinclusion #culturalappropriation #crossculturaltraining #culturalawareness #culturalunderstanding #expat #countrynavigator #crossculturaltrainingtool #globalisation #businessetiquette #culturalsensitivity #expatlife #expatfamily #expatexperience

Our cultural top tip of the day...⠀

Adopt a can-do attitude in the US. A willingness to innovate and embrace risk is appreciated, as is a practical, problem-solving approach.⠀


#leadership #diversity #travel #welltravelled #diversitymatters #diversityandinclusion #culturalappropriation #crossculturaltraining #culturalawareness #culturalunderstanding #expat #countrynavigator #crossculturaltrainingtool #globalisation #businessetiquette #culturalsensitivity #expatlife #expatfamily #expatexperience

Much is made of hygge, a Danish concept that has no direct English translation. The word is so commonplace in Britain that it even appears in mainstream British dictionaries now. Essentially, hygge means ‘cosiness’ but it’s as much a state of mind as a physical sense. Hygge comes from chatting round the dinner table with good friends, or being curled up in front of the fire with a book on a cold day, or lighting your house with candles in every window on a dark night. It’s a moment that includes contentedness, familiarity and kinship. It may also go hand-in-hand with other situations Danish culture enjoys: a strong welfare state, egalitarianism and a sense of social support and inclusiveness.⠀

Hygge isn’t uniquely Danish, though; German-speakers have their own word, gemütlichkeit, while the Dutch call it gezelligheid, while the word actually comes from Norwegian in the first place. But what started as putting a name on a feeling or situation that would break up the long, dark, boring winters of Northern Europe has been hijacked by other cultures and turned into a marketing trend.⠀

Hygge really took off in Britain around 2016 and perhaps it is no coincidence that the country was entering a phase of political turbulence, fear of terrorism and financial instability. Perhaps it’s no surprise that the pursuit of hygge now feels like a quick fix for everyday misery on both sides of the Atlantic.⠀

But there’s almost a hygge backlash now; some say it’s just a commercial trend and a cynical way of selling furniture, knitted socks and scented candles. Critics of the trend claim the pursuit of unattainable hygge, or happiness, is making people miserable, like trying to emulate somebody else’s Instagram lifestyle. Stealing hygge from the Danes, and failing to understand it, is patronising and regressive. Others say hunkering down for the winter with candles and hot chocolate is all very well in dark, freezing northern Europe but lazy, unimaginative, conformist and unproductive in warmer climates.⠀


#leadership #diversity #travel #welltravelled #hygge #danes #danish #crossculturaltraining #culturalawareness #culturalunderstanding #expat #expatlife

Our cultural top tip of the day...⠀

Hospitality is a way of life in Qatar and is the foundation for any good relationship. Accept and extend invitations and learn about Qatari etiquette before visiting someone's office or home. It is impolite to reject coffee or tea when offered.⠀


#leadership #diversity #travel #welltravelled #diversitymatters #diversityandinclusion #culturalappropriation #crossculturaltraining #culturalawareness #culturalunderstanding #expat #countrynavigator #crossculturaltrainingtool #globalisation #businessetiquette #culturalsensitivity #expatlife #expatfamily #expatexperience

Our new blog features the do’s and don’ts of greetings around the world⠀

Every culture has a unique way of greeting people. Shaking hands may seem like a perfectly normal way of greeting a business contact. Not necessarily, though. What happens if the other person doesn’t offer their hand? Or if you’re a woman in a conservative Muslim culture? Or if your counterpart is greeting you with a bow? Here’s a quick guide to five situations in which a little business etiquette understanding of different greetings around the world can go a long way.⠀

Click the link in our bio to read the full article. ⠀


#leadership #diversity #travel #welltravelled #diversitymatters #diversityandinclusion #culturalappropriation #crossculturaltraining #culturalawareness #culturalunderstanding #expat #countrynavigator #crossculturaltrainingtool #globalisation #businessetiquette #culturalsensitivity #expatlife #expatfamily #expatexperience

Our cultural top tip of the day...⠀

Respect the individuality of Luxembourgers; do not confuse them with the French, Belgians or Germans or make jokes about the size of their country.⠀


#leadership #diversity #travel #welltravelled #diversitymatters #diversityandinclusion #culturalappropriation #crossculturaltraining #culturalawareness #culturalunderstanding #expat #countrynavigator #crossculturaltrainingtool #globalisation #businessetiquette #culturalsensitivity #expatlife #expatfamily #expatexperience

Our cultural top tip of the day...⠀

Don't be uncomfortable with silence; Finns consider long gaps within a conversation to be a positive thing. Showing you are listening closely is important.⠀


#leadership #diversity #travel #welltravelled #diversitymatters #diversityandinclusion #culturalappropriation #crossculturaltraining #culturalawareness #culturalunderstanding #expat #countrynavigator #crossculturaltrainingtool #globalisation #businessetiquette #culturalsensitivity #expatlife #expatfamily #expatexperience

Our cultural top tip of the day...⠀

Embrace uncertainty. Indians have a relaxed attitude to time and meetings may start late and run over schedule. Conditions like traffic may be a common reason for lateness.⠀


#leadership #diversity #travel #welltravelled #diversitymatters #diversityandinclusion #culturalappropriation #crossculturaltraining #culturalawareness #culturalunderstanding #expat #countrynavigator #crossculturaltrainingtool #globalisation #businessetiquette #culturalsensitivity #expatlife #expatfamily #expatexperience

Silence is golden, as the saying goes. But silence has many meanings in cross-cultural communication.⠀

Silence can be used to intimidate; or to save face; to show respect; or it can simply suggest that the other person is relaxed enough in your company to enjoy a quiet moment. Misinterpreting the meaning of silence in different cultures, though, and you could be on your way to losing an important business deal.⠀

Our latest blog explores how different cultures view silence. Click the link in our bio to read.⠀

#leadership #diversity #travel #welltravelled #diversitymatters #diversityandinclusion #culturalappropriation #crossculturaltraining #culturalawareness #culturalunderstanding #expat #countrynavigator #crossculturaltrainingtool #globalisation #businessetiquette #culturalsensitivity #expatlife #expatfamily #expatexperience #silence #silenceacrosscultures #asia #japan

How to make new friends when you’re on an expatriate assignment. Everyone needs friends and a support group, especially new expats. Undeniably, the worst thing about accepting an expat assignment is leaving your friendships and support groups behind. Friends don’t only make life more fun, a lot of the time they make life a whole lot easier too, whether it’s someone to share the school run with or a friend to call on in a crisis.⠀

Our latest blog provides advice on how to make friends as an expat. Click the link in our bio to read the full article.⠀

#leadership #diversity #travel #welltravelled #diversitymatters #diversityandinclusion #culturalappropriation #crossculturaltraining #culturalawareness #culturalunderstanding #expat #countrynavigator #crossculturaltrainingtool #globalisation #businessetiquette #culturalsensitivity #expatlife #expatfamily #expatexperience

Decision making differs across cultures so it is important to understand what drives the process.

Is it profit? Time? Relationships? Not only this, but it’s essential to know who makes the decisions, and what role others play. In autocratic cultures like those of Latin America, France or the Arab world, decisions tend to come from the top, while in countries with flatter management styles, like the Netherlands, Australia or Israel, consensus is important. On the other hand, some of the most apparently egalitarian cultures can have a surprisingly top-down style when it comes to making a decision. In other situations, the corporate culture may override any local cultural traits. There will always be variations on cultural stereotypes, but we've provided a few general examples of decision making style around the world in our latest blog post. Click the link in our bio to read it now.⠀

#leadership #diversity #travel #welltravelled #diversitymatters #diversityandinclusion #culturalappropriation #crossculturaltraining #culturalawareness #culturalunderstanding #expat #countrynavigator #crossculturaltrainingtool #globalisation #businessetiquette #culturalsensitivity

And all those books are coming back with me from Côte d'Azure to Warsaw. With a special thanks to George Simons!
Be ready, my dear clients 😄. #crossculturalpsychologyreading
#crossculturalpsychology
#crossculturalresearch
#crossculturaltraining
#crosscultural
#Warsaw
#cotedazure
#constantdevelopment

The best way start a day is to do it together with sunrise 😄🌝🌚⛅.
Very early morning today for me!
But the first sun rays always cheer me up.
Being the witness of the start of a new day is priceless. Such a unique moment!
On my way from Brussels through Zurich to Nice.
I love Europe 💙
I love my job 💜
I love my life ❤💙💜💚💛❤ #Europe
#skyovertheeurope
#firstsunray
#sunrise
#skyindecember
#cloudsovertheeurope
#startoftheday
#newday
#itsgoingtobeagreatday
#onmyway
#Belgium
#Brussels
#Switzerland
#Zurich
#France
#Nice
#crossculturaltraining
#ilovemyjob
#ilovemylife
#gratitude
#hapiness

Last business trip this year has just started! Heading for Brussels. Very early flights are not the ones I like the most 😉. #crossculturaltraining
#businesstrip
#forthelasttimethisyear
#ilovemyjob
#Warsaw
#Brussels
#Poland
#Belgium

We hosted very honorable guests from Turkey and Bosnia and Herzegovina, among them were Śerif Patković, Vehid Arnaut, Mustafa Yelek, Serdar Kalaycı, Sanel Mušović and Mujo Aganović. #fact #sarajevo #foundation #academicstudies #crossculturaltraining

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