Cross cultural management. Part 2 of 3.
Number 3: The Cross Cultural Management Team Needs to Create a Structure for Success
The absolute best way to ensure a successful team is to create conditions that set the members up for this. For multicultural teams, this means ensuring they have a compelling and clear direction. Members of the team need access to resources and information to complete the tasks given efficiently. If a structure isn’t established right away, chaos may ensue. Don’t let this happen. When everyone understands the structure, productivity and success are going to follow.
Number 4: Get to Know the Team’s Cultural Differences
As mentioned before, getting to know the team members is important. However, it is also essential to take some time to get to know any other differences present. This includes different languages, as well as “fault lines.” Also, get to know how possible miscommunication and misconception is. A great way to counteract miscommunication is by implementing employee self-service software. With this, your team members can easily know what is going on with each person. The software can manage several aspects of the team, including scheduled time off, questions with the work being done, and more.
Number 5: Create Clear Norms and Maintain Them
When you have a multicultural team, you also have several different work styles in play. As a result, it is up to the team leader to establish norms. Once created, everyone needs to stick with these established standards, regardless of what their personal default is. It is not a good idea to impose a style, but take into consideration what works best for the entire team. Implementing practices from other cultures is often useful.
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