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#creatingcustomersforlife

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I got notice by my general manager.. woo #creatingcustomersforlife #vspink #vspink0066 #greatday #workingmode

If all my customers were like @jeffhackett our job would be too easy! It was our pleasure my friend and brother ๐Ÿ‘Š๐Ÿผ. #pajotapproved #windsorchrysler #ramleasedeal #creatingcustomersforlife #vipsalesandservice24

Long side braids W/ hair jewelries๐Ÿ’– sexy, protective! The beauty Room๐Ÿ’…
#growinghands #creatingcustomersforlife
#hairfun
#braids
#cronrows
#braider
#clientselfie
#phillystylist
#hairjewelry
#protectivestyles

Client prep on a cruisy Saturday morning. Living in paradise. ๐ŸŒž
#annawilenclark #customerservice #creatingcustomersforlife #lovewhatido

I love when customers record us & tag us on Instagram! #creatingcustomersforlife

MOST RECENT

If #irma showed me anything this week...it restored my faith in humanity!! Our family was fortunate to come back to our home in one piece, with minor damages that can all be replaced...my heart is breaking for the ones that were not as fortunate ๐Ÿ’”

You hear about the complaints from places, but what about the #goodstuff?
Just a few THANK YOUs from my family for filling our memories with the good stuff in a time we needed it most!

Thank you to the @bestwestern Best Western Plus in Tallahassee on Graves Rd. for making us feel like we were at home and sending us off with goody bags filled with water +snacks! (The gentleman that works overnights is an angel and you're lucky to have him!) #customerforlife

Thank you to the server at @jimnnicksbbq @montgomery @Alabama for not only allowing our dog to eat with us outside, but offering sausage links and a water bowl for him, while we eat! ๐Ÿถ ๐Ÿ’› Delicious as always!

Thank you @thetutwilerhotel in @Birmingham! You welcomed us in, extended our stay when we needed more time and respectfully accommodated our fur baby without hesitation. Your staff was very sweet with our children and made them feel right at home! Our room was amazing, comfortable and the valet guys were ๐Ÿ‘Œ

Thank you to my vendors from Dallas, Atlanta, Canada, California & Miami who called, emailed and messaged me to check up on me and my family...this is why I work with you!! You are always looking out for my best interest and I'm SO lucky to work with you all! ๐Ÿ˜˜

Customer service is my #1 with clients and I think its important to recognize people that #dotherightthing! I will always do the right thing... it's not about the money for me and never will be. Money is the result of the service and product you provide #bonus
#creatingcustomersforlife #roadtrip #hospitality #customerservice #priorites #takeprideinyourwork #ethics #randomactsofkindness #bekind #thesmallthingsarethebigthings #business #orlando #florida #orlandobusiness

Have you ever asked your customers how they felt you served them?โ €
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This is a great way to get feedback and find out what you are doing well and what you can be doing better.โ €
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#annawilenclark #customerservice #creatingcustomersforlife #lovewhatido #business #customerexperience #marketingconsultant #strategy #implementation #sales #success #relationshipmarketing #revenueproducingactivities #goals #timemanagement #service #customers #clients #CX #communication

The sale is when the real fun begins. โ €
And when I say fun I don't mean playing games.โ €
I mean the fun and pleasure of serving customers and helping them with a solution or to achieve a goal.โ €
How many people have you reached out to this week who have *already* purchased from you?โ €
Did you send an email asking them how they are finding the product they purchased?โ €
Did you call them and ask how they are going?โ €
Did you send them a card?โ €
There are many ways to reconnect with your customers.โ €
Don't fall into the trap of thinking they will 'just come back'.โ €
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#annawilenclark #customerservice #creatingcustomersforlife #lovewhatido #business #customerexperience #marketingconsultant #strategy #implementation #sales #success #relationshipmarketing #revenueproducingactivities #goals #timemanagement #service #customers #clients #CX #communication

Do you invest in your own learning? Or are you trying to reinvent the wheel? It is really important to get guidance from those who have gone before you.โ €
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You can get guidance from peers, family, and friends but the best way is to choose an experienced business coach.โ €
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Experienced in that area that you are trying to improve and ultimately have success.โ €
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#annawilenclark #customerservice #creatingcustomersforlife #lovewhatido #business #customerexperience #marketingconsultant #strategy #implementation #sales #success #relationshipmarketing #revenueproducingactivities #goals #timemanagement #service #customers #clients #CX #communication

I am in business to help people. โ €
That is my ultimate goal. โ €
I love to see my clients achieve and celebrate. โ €
Serve first, sell second.โ €
#annawilenclark #customerservice #creatingcustomersforlife #lovewhatido #business #customerexperience #marketingconsultant #strategy #implementation #sales #success #relationshipmarketing #revenueproducingactivities #goals #timemanagement #service #customers #clients #CX #communication

How memorable are you to your customers?โ €
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How do you set your self apart from your competitors?โ €
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How do you WOW them?โ €
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If you are being 'vanilla' you will get 'vanilla' results.โ €
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#annawilenclark #customerservice #tonyrobbins #creatingcustomersforlife #lovewhatido #business #customerexperience #marketingconsultant #strategy #implementation #sales #success #relationshipmarketing #revenueproducingactivities #goals #timemanagement #service #customers #clients #CX #communication

Do you keep score? ๐Ÿ“

Knowing your numbers is more than knowing your P&L's (profit and loss). ๐Ÿ’ฐ

It is more than how much you are spending on marketing.
It is more than how much you grossed, netted and cutting costs.

There are a few more numbers you need to track. โœ… Number of new customers every month
โœ… Number of return customers every month
โœ… Number of prospects who reached out to you (whether they bought or not)
โœ… Number of people on your email list
โœ… Number of likes/followers/connections
โœ… Number of conversations (sales conversations) every month โ€ผ๏ธ Tip: Create yourself a spreadsheet of the above statistics. And commit to entering in the stats every month.
(You could even put an alarm on your calendar to remind you). ๐Ÿ“ˆ Track these numbers for a few months and you will see where opportunities are taken and missed.
#createacustomer
#makethesale #annawilenclark #customerservice #creatingcustomersforlife #lovewhatido #business #customerexperience #strategy #implementation #sales #success #relationshipmarketing #revenueproducingactivities #goals #timemanagement #service #customers #clients #CX #communication

If all my customers were like @jeffhackett our job would be too easy! It was our pleasure my friend and brother ๐Ÿ‘Š๐Ÿผ. #pajotapproved #windsorchrysler #ramleasedeal #creatingcustomersforlife #vipsalesandservice24

Making a customer is far far better than making a sale.

I am sure you have heard versions of the story about a business owner who helped a potential customer, spent time with them, understood their problem and explained solutions only to have that customer turn around a buy from a competitor.

BUT as the story continues, the potential customer ends up coming back because the competitor let them down, the product didn't work or the solution wasn't right.

They come back because the business owner created a CUSTOMER. Not a sale.

Are you creating sales? Or customers?

#annawilenclark #customerservice #creatingcustomersforlife #lovewhatido #business #customerexperience #strategy #implementation #sales #success #relationshipmarketing #revenueproducingactivities #goals #timemanagement #service #customers #clients #CX #communication

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