The second thing you need is your ears. .
Without listening, you can’t make business personal. Your customers tell you a lot of what you need to know. Yes, you might have to initiate dialogue now and again. You may have to pitch your product or service frequently. But in the course of business - if you’re listening - your customers will communicate the most valuable information on how to grow your business. For example, one owner may hear a customer complaint, but a successful owner hears an opportunity to improve services, introduce new features, or to make a customer for life by righting a wrong. .
Check my last post for the 1st part of this series on what it takes to have a successful small business from inc.com .
Bomber Jacket 🔥🔥🔥 from @iambubublaq
Happy Saturday night loves!!! 🖤🖤🖤