Via our partner company at @vendasta
Reputation management overview
Online reputation management is the act of monitoring, influencing, growing, and managing what’s being said about a business or person online. However, maintaining a positive online reputation is more essential and challenging than ever. This is due to the ever-increasing volume of activity on a wide variety of review websites, social media platforms, online forums, and other digital channels.
Consumers are now the ones who sculpt a company’s reputation collectively by providing real-time feedback online. This shift to consumer-generated content, plus the ever-increasing level of transparency that’s expected of businesses today makes it essential to monitor and actively manage your company’s reputation on a minute-to-minute basis.
As always, if you have any questions about reputation Management and your business, don't hesitate to ask!