Instagram post by @customercontactweek Customer Contact Week

Meet Ronda Feague, Director, Instructional Design Strategy and Contact Center Learning at @choicehotels. Ronda has been in the industry for 26 years 🙋🏻‍♀️
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Tell us your #CCWomenStrong story 📖

I enjoyed working with children, so I went into elementary education. When I got married and relocated, I fell into a temp job at a local company while working to obtain my certification in my new home state.  I discovered corporate training and instructional design and I fell in love. I’ve designed or delivered learning solutions for a national snack food company, worldwide beverage distributors, a fire ambulance service provider, hospitality and contact centers with multiple lines of business. I’m still learning and having fun, and that makes every day worthwhile
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Best advice you received? 💬

Say, “Yes” to things that scare you.  In my experience, that is when I learn the most. You’ll learn that you are: “Braver than you believe and stronger and smarter than you think.” A.A. Milne.

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