#Review : Never have I ever had such bad service that I felt the need to do this (I'll try to keep it as short as possible)
Yesterday I had the worst experience @onsitestudioorlando It first started the day before messaging @faithincurls about what I wanted to have done to my hair. I explained I already made an appointment for an all over color but wanted more information on a curl look she had on her page I liked. She told me it was done by washing, applying a curling product and diffusing the hair. So I said that's what I want done. She then preceded to say come in naturally curly state so she could cut my hair. I never said I wanted my hair cut so I kindly explained again: just an all over color, product and diffusion. We decided to move my appointment up to 9:30am, but at 9am she said she would be 30 minutes late. When I got there she was looking through my hair and said she had to get her manager to know how to color my hair (red flag). The manager came and told me in order to get the color I wanted, I needed to bleach my hair. I said I did not want my hair bleached. She then went into this long spill for me to say again, I do not want to bleach my hair. She left and J said, "I understand because the color I have now damaged my hair, because I bleached it." I liked her hair color but told her I'm ok not getting that because I did not want to bleach it and I'm fine doing the last color I previously had in my hair. I showed her and she said I needed to bleach my hair to get it. And again I had to reiterate I did not want to bleach my hair and didn't have to bleach it to get the last color I had in my hair. She then recommended a "more safe" bleaching technique after which I had to say again, I didn't want any type of bleach in my hair. I told her I'll take any color, it didn't matter as long as she didn't bleach my hair. My main concern was a different color and curls. All of this was a wasted 30 minutes. She then told me I should try to go to the lady I went to before to color my hair and come back to have her do the curls. So I did that. Before I left, I asked how much for just the product and diffusion and she said $55.