bb10lue bb10lue

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Q ∥ LIFE x STYLE  ▪️clinical psych / academic / PhD ▪️fashion & lifestyle▪️Trilingual 🍀 Psych-Insight @mindspace_au 🛒 Closet sale @bb_closet_sale 📧

🔍Question: What’s your view on luxury brand loyalty?🔍 .
I consider myself quite brand loyal. There are certain luxury brands that I have found quality and customer service that are so worth it to me. However, lately, I have had some first-hand experience with the unpleasant and disappointing side of this. Doesn’t matter if they are one of the top 5 luxury companies in the world, they cannot keep disappointing the loyal customers. Maybe once or twice, and if they are still doing the same thing after that, too proud to admit the mistakes, means they simply don’t care, won’t change and we should just move on, and bring our business elsewhere. ⠀⠀⠀⠀⠀⠀⠀⠀⠀ _______________________________
Bill Gates once said, “Your most unhappy customers are your greatest source of learning.” While it may seem easy for some brands to rest on their luxurious laurels, the brands with the most loyal followers stay humble. Remember when customer service leads, brand loyalty follows. I don’t believe the brand loyalty should only be built and maintained through clients and the sale associates, it should be with the company as well. The high turnover rate of staff in retail is well known, it’s the company’s responsibility to ensure the consistent level of service and treatment to the clients were provided regardlessly. Brand loyalty is not UNCONDITIONAL.
Sorry about the little vent😅, I’m keen to hear your experiences.
#luxuryshopping #pearlnecklace #mikimotopearls #kelly25 #blueelectric

My score from @dior sale, so happy with these flats 🦋 ! Simple but fun! #diorshoes


To celebrate 🎉 Christmas, I have joined with my dear friend @timelessluxuries to give away two amazing BRAND NEW Chanel goodies!

Prize 1⃣, winner to choose either the classic Gabrielle beige/black OR the latest Cruise ‘19 blue caviar card holder;
Prize 2⃣, a pair of timeless Chanel earrings.
To enter:
1) follow both @bb10lue & @timelessluxuries
2) like this photo
3) tag two friends who you think will enjoy this giveaway
4) bonus entry for re-posting this photo on your feed and tagging us!
Make sure your profile is set to PUBLIC so we can check if you’ve followed all the instructions.
This giveaway is open internationally 🌍 . Winners will be selected on 30/12/2018 12pm (Melbourne time). 🥳
Good luck and happy holidays lovelies! 😊❤

🧡😂Don’t worry, we only went in for the mirror selfie, great lighting in the changing room at the new HERMÈS chadstone store. #jauneambre #birkin25 #throwbackthursday

Pearl and denim 💕 so perfect. Can’t wait to add a long strand to complete my collection!

Comfy outfit over the weekend sofa shopping for my new office 😄🍀! I think #kelly25 looks okay on my frame (173cm), not too small due to its sellier shape. I’ll do a brief review on the tadelakt leather soon. One thing for sure, although it’s beautiful and has that vintage feel, it’s definitely not for faint hearted people. I only used it 3x and the corners already show some minor wear🥺. If you know me in person, you know I’m quite careful with my stuff. But with this leather, it’s inevitable. Good news is similar to box calf leather, it can be repaired by Hermes spa service down the track. Anyone else has similar experience? .
#bleuelectrique #chanellapausa #chaneldenim #hermesleather #tadelakt

A massive fail trying to take a in-motion “naturally walking the street” shot 🤣🙈! Oh well, standing still 📸is so much easier and will do for now! #ootd #lindy26

I’ve been using the @dysonhair airwrap for over a month, and I’m absolutely OBSESSED! It dries and styles simultaneously, dry, smooth, straighten and curl functions in one😊❤️. #dysonhair #dysonairwrap #workingwithdyson

Been craving for this dish for so long since came back from Japan 🇯🇵 #kaisendon 😋 🍣, my fav sashimi combo: scampi, sea urchin, hokki clam, salmon and kingfish! #japanesefood #komeyui

I don’t wear costume jewellery much, but when I saw my beautiful SA wearing some vintage Hermes bangles the other day, it sparked my interest! I find this necklace so amazingly versatile and very Parisian chic 🥰🍊. These new style “Time” loafers are so soft, even more so than my Paris loafers, the buckles are quite understated but still quintessential Hermes, without the obvious “H” logo 😉.

Congrats on the launch of your new collection, my beautiful friend @faithjewelsofficial @diamondsbyfaith , amazing work! #faithjewels #faithjewelsofficial #icreatetocelebrate

it’s weather like today (38 celsius 🥵🔥) makes me really miss Japan 🇯🇵🍁⛩. Will go back to Ise Jingu next time when it’s not a public holiday😂, less crowded and more relaxing. #throwback #diorcoat #constancemini #hermesconstance #japantravels

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