Dear Time Warner Cable / Spectrum / whatever you're called now...I would rather strip butt naked and go face first down a water slide covered in broken glass and land in a swimming pool full of rubbing alcohol than voluntarily do business with your wretched organization ever again. In the time it's taken to have internet installed, I could have earned a bachelor's degree from the University of Phoenix. You are everything that's wrong with both capitalism and technology, and since I have literally no other options, I am stuck with you. Enjoy my hundred bucks a month, you rotten bastards...I'll enjoy that "high capacity business class" internet while I'm sending emails from my 10'x12' office space. I'd rather send ISIS a check every month than contribute in any way to your bottom line. I hope that each employee on your payroll loses sleep every night over the headaches and tears that your tortured customers have to endure every day because of their business relationship with you. Their blood is on your hands. I hope you're proud of yourselves. Sincerely yours, Brad.